Frequently Asked Questions
Everything you need to know about our premium home air purification solutions.
How often should I replace my Blueair filters?
For optimal performance, we recommend replacing your filters every 6 months (approximately 4,380 hours) when used 24 hours a day.
What is the standard shipping timeframe for new units?
Orders are typically processed within 1-2 business days. Standard shipping takes 3-7 business days depending on your location within the continental United States.
Do you offer a warranty on air purifiers?
Yes, all our air purifiers come with a standard 1-year warranty, which can be extended to 5 years by registering your product on our website within 60 days of purchase.
What is your return policy if I am not satisfied?
We offer a 60-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it for a full refund within 60 days of the delivery date.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as PayPal and financing options through Affirm.
Are Blueair purifiers effective against viruses and bacteria?
Yes, our HEPASilent™ technology is designed to capture 99.97% of airborne particles down to 0.1 microns, including viruses, bacteria, and smoke.